Terms and Conditions




Please read these Terms & Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://www.dillydallybiketours.com website or booking any tour or service operated by Dilly Dally Bike Tours (“the company”, “us”, “we”, or “our”). These terms apply to all visitors and users (“you”, “your”) of Dilly Dally Bike Tours services and products, and each member of a party on a Dilly Dally Bike Tour (“tour”). When you complete your booking, we are entitled to assume you have had the opportunity to read and have read these terms and agree to them.

Dilly Dally Bike Tours reserves the right to update or amend these terms as appropriate, at any time. Your continued use of the website will indicate your agreement to any change to these terms.



Cancellations

Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.


Refunds

Refunds will be processed and paid as promptly as possible. Most refunds are processed within 7 business days of being requested. Refunds for payments by credit card will be credited to the same card.


Privacy Policy

Dilly Dally Bike Tours is dedicated to protecting your privacy. At no point will we ever sell, share or rent your personal information to any third parties.


Payment Policy

Dilly Dally Bike Tours is able to accept the following payment methods: Visa, American Express, Mastercard. The company requires full payment in advance of the tour to secure your reservation.

Tours listed on this website are displayed and priced in local currency, unless otherwise noted at the top of the page, on the page, or as selected by the user.


Amendments and Cancellations

Dilly Dally Bike Tours operate in light rain. In the instance of any circumstance outside of our control, we reserve the right to cancel a tour, in which case the booking can be rescheduled or a full refund will be provided.


  • Amendments in group number are subject to availability, and can be requested up to 24 hours prior to the tour.
  • Amendment to the date of booking is subject to the availability, and must be requested 1 week prior to tour commencement.
  • Cancellations received greater than 24 hours before the tour begins are entitled to a full refund.
  • Cancellations received within 24 hours of the tour start time are non-refundable, with no exceptions.


Late Arrivals and No Shows

  • Upon completion of booking, you will receive an email confirmation which reiterates the meeting location and time. We request that you arrive at least 15 minutes before the start of the tour, and recommend leaving ample time to reach the meeting point. If you are running late or require assistance, please contact us at (404)992-6515 and we will do our best to assist you and wait if possible. However, it is ultimately your responsibility to arrive on time. Dilly Dally Bike Tours is not responsible for failure to arrive on time.
  • Late arrivals and no shows are non-refundable. This is applicable to any tour participant that fails to arrive, or arrives after tour departure.


Safety and Liability

At Dilly Dally Bike Tours we endeavor to keep you and your party as safe as possible, and carefully plan our tours, train our guides and provide safety equipment to eliminate as much risk as possible. We expect every member of your party to follow directions from your guide and to act in a manner that preserves your safety and does not put others at risk.

Dilly Dally Bike Tours does not accept any responsibility, and cannot be held liable, for any personal injury or harm incurred while on tour. We also cannot be held liable for damage to, or loss, of personal property.


Children

To ensure their safety, children under 18 must be accompanied by an adult for the duration of the tour.

Our bikes accommodate riders as young as ten years old, however we reserve the right to refuse any children unable to ride safely or follow the guides instructions, please contact us if your child has special requirements and we will do our best to accommodate them.


Damage to Dilly Dally Bike Tours Property

We reserve the right to claim a replacement or repair fee for any property, including but not limited to helmets, adult or children’s bikes and blue tooth earpieces, that are purposefully damaged or damaged due to inappropriate use. 

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